‘Sales and distribution’ is one of the core components of bottled water delivery software that helps businesses store and manage customer and product data and use it to manage orders, order fulfillment, invoicing, and payment collection and reconciliation.
This blog explores the sales and distribution of water delivery software and understands how it can help you deliver fast and accurately.
What is sales and distribution management?
Sales and distribution management is a significant component of our Water Delivery Solutions, enabling businesses to manage and track bottled water sales and delivery. It includes sales management, order processing, inventory optimization, route planning, and doorstep deliveries.
Our water delivery software has three components- the admin panel, the customer app, and the driver app to ensure successful sales and distribution. They work together to provide real-time insights into the bottled water sales and distribution process, ensuring accurate and timely deliveries.
Admin Panel
The admin panel is a consolidated platform that provides a complete overview of sales and distribution operations. It enables operational managers to plan and manage orders, payments, deliveries, and inventory. The features of the admin panel that help in sales and distribution:
- Order management (one-time and subscription orders)
- Delivery planning (route creation, area defining, route optimization, and multiple address delivery management)
- Payment management (invoice creation, invoicing, and payment collection)
- Inventory management (bottled water counting and leveling and asset management)
- Reporting and analytics (sales reports, customer reports, transaction reports, inventory reports, and delivery reports)
- Send custom and automated in-app notifications to the customers
Customer App
The customer app is a mobile interface that customers can download from the app store (Android and iOS devices) to place and manage their orders and payments. The features of the customer app for sales and distribution:
- Place one-time or subscription orders for bottled water
- Cancel and reschedule orders
- Modify orders before cut-off
- Pause and resume order deliveries
- Multiple payment options (cash and online- wallets, bank transfers, & cards)
- Real-time order status updates
- Live driver tracking and ETA
Driver App
It is a water delivery driver app that provides all the delivery information to the driver and ensures seamless deliveries. The features of the water delivery app for drivers are:
- Daily delivery details
- GPS navigation (sequenced multiple addresses)
- Run time order placement and modification
- Electronic proof of delivery and payment
- Invoicing and thermal printing
Sales and distribution operations in the bottled water business
The sales and distribution process starts with customers placing orders and ends with delivering ordered bottled water to their doorsteps. Here is a step-by-step explanation of how sales and distribution in water delivery software work for both B2B and B2C.
The step-by-step explanation of how sales and distribution in B2B
The bottled water businesses dealing in B2B distribution do not have pre-determined requirements. Salespersons place orders on call or when making delivery rounds.
Step 1: The sales team or the delivery driver goes to every customer with a contract.
Step 2: The salesperson takes the requirement and creates an order.
Step 3: The water bottles are handed to the customer and invoicing is done. A receipt is printed and given to the customer.
Step 4: Payment is collected during delivery or made online.
The step-by-step explanation of how sales and distribution in B2C
The bottled water businesses dealing with home or office deliveries often provide a water delivery app for customers to collect orders.
Step 1: Customers place orders from the mobile app for water delivery.
Step 2: Orders are collected and accepted from the admin panel.
Step 3: Inventory is checked, if the products are available. If the product is unavailable, a manufacturing order is generated, and the product is produced if you are a manufacturer. For distributors, a purchase order is generated and the products are procured.
Step 4: The delivery address is added to the route and the order is assigned to the driver to whom that route is allotted.
Step 5: The order is picked up and delivered to the customer’s doorstep.
Sales and distribution features of the water delivery system
The water Delivery system offers advanced sales and distribution features that automate and streamline the process, ensuring smooth and seamless deliveries. The software aims to improve delivery efficiency and productivity while minimizing delivery costs. The sales and distribution features of the water delivery system:
Order processing
The system digitalizes and automates ordering processing. Customers can place one-time and subscription orders from the white-labeled water delivery app. They can choose preferred products, delivery frequency and schedule, and the number of deliveries. The order detail is auto-updated in the admin panel. Customers can access their order history and summary, reschedule, cancel, or modify orders before run-time, and pause and resume subscription order deliveries.
Pricing and billing
The software can automate the invoicing and payment collection process. This system generates invoices based on pre-defined conditions (weekly or monthly) and sends them to the customers via email, SMS, or WhatsApp. Water delivery management software supports multiple payment integrations, empowering your customer with flexible options.
Inventory leveling
The inventory count gets automatically updated based on the number of water bottles in the warehouse, extra to be purchased, and the total number needed to satisfy customer demands. The inventory module of water delivery software automates inventory counting and replenishment. Efficient inventory management ensures you always have optimum stock levels to fulfill customer demand, minimizing the chances of stockouts and overstocking.
Delivery planning
Water delivery businesses majorly depend on scheduled bulk deliveries. The system uses artificial intelligence algorithms to plan and optimize multi-stop deliveries. The delivery addresses are sequenced based on whom to deliver to first and last, ensuring that the drivers take the shortest route to fulfill customer demands.
B2B sales
We have already discussed how this water delivery software helps bottled water businesses with B2B customers. The salesperson or delivery person places new orders and fulfills them in the run time. Drivers collect payment and generate a printed receipt for B2B customers. You can define payment as predefined monthly or after every delivery.
Benefits of sales and distribution management with water delivery software
The advanced features of the sales and distribution module of water delivery software can help you streamline operations and ensure accurate and timely deliveries. It aims to improve business efficiency, productivity, and customer satisfaction. The benefits of efficient sales and distribution management:
On-time and accurate deliveries
Automation removes the need for manual data entry, improving data consistency and integrity, and ensuring accurate deliveries. Features like route planning and optimization create the shortest delivery route for timely deliveries. Delivering the correct order at the right time to customers’ doorsteps enhances customer experience and retention rates.
Enhanced customer satisfaction
Offering a water delivery app for customers empowers them with control over their orders, payment options, and the option to track orders. This enhances the customer journey and experience. Consistent and timely bottled water doorstep deliveries enhance satisfaction rates, retention rates, and lifetime value.
Lowered operational costs
The system automates the processes, removing the need for paperwork or implementing multiple systems. Features like route optimization reduce the delivery turnaround, minimizing fuel consumption and costs. The system supports asset management and water businesses can manage and track reusable bottles for delivery. These features can help you reduce operational costs and add to profits.
Improved efficiency
Streamlining and optimizing operations make operations time-efficient and cost-effective, enabling you to cater to more customers in the same timeframe. This improves business productivity and profitability.
How does Water Delivery Solutions help with sales and distribution?
Water Delivery Solutions is an integrated software solution that automates and streamlines all business processes. It includes various business modules like order management, finance, accounting, distribution, delivery, and inventory management. Investing in such bottled water delivery software can help you improve operational efficiency and profitability.
If you want to streamline your bottled water sales and distribution, book a free demo to see how our solution can help.
He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.
