Water delivery management software is a cloud solution that automates and streamlines bottled water distribution, improving efficiency, productivity, and profitability while reducing costs. Water Delivery Solutions offers a water delivery management software that can optimize your entire business operations.
If you own a bottled water business and want to increase your sales and profits, you are in the right place. This blog can help you create and strategize your business and help improve your business’s financials. This blog explores everything about water delivery management software, its working, features, and benefits.
What is water delivery management software?
Water delivery management software is a subscription-based, scheduled delivery management software. The system automates bottle subscription ordering, recurring payment management, and inventory counting, and auto-generates reports and analytics.
This delivery software comprises three integrated and synchronized components, ensuring seamless data flow among departments and reducing the risk of manual errors. The three major components of bottled water delivery software are the business dashboard, the customer app, and the delivery driver application. We’ll understand how the software works and how these platforms work in sync to streamline your bottled water delivery operations.
How does bottled water delivery management software work?
The admin panel, customer app, and water delivery driver app work together to facilitate smooth information flow, streamlining operations, improving efficiency, improving customer satisfaction, and boosting your profitability.
Step-by-step bottled water delivery management software mechanism
Step 1: Customers place their orders from the customer app.
Customers can place subscriptions and one-time orders from the mobile app. The mobile app is available for iOS and Android users. They can select their water product type for recurring or one-time product delivery. For subscription orders, they choose the delivery frequency, schedule, and number of deliveries they want. They choose the payment method and place the order.
Step 2: The business manager accepts the order from the business dashboard.
The order request is automatically sent and reflected on the business dashboard. The business manager can define how they want to accept the orders (manually or automatically).
Step 3: The order gets added to the delivery route and auto-assigned.
The order is automatically added to the route based on where the order is placed, and the route is auto-optimized. At the same time, the order is auto-assigned to the delivery driver to whom that route is assigned.
Step 4: The order is auto-dispatched and sent out for delivery.
The order details are automatically updated, and a new stop is added in the delivery driver app. The driver picks up the order and makes the deliveries. Customers can pay the driver for the order. The delivery driver can obtain proof of delivery and payment.
Key features of the water delivery system
The water delivery system has various integrated features to help you manage and track your entire water distribution business. These features of the system automate and optimize bottled water distribution, reducing costs and increasing revenue. Some of the key features of the water delivery system are:
Subscription management
The delivery software automates subscription management, streamlining the process. It allows customers to place and manage water bottle subscription orders from the water delivery app. Customers can customize their subscriptions, choosing preferred product, delivery frequency, and schedule. This improves customers’ convenience and experience, increasing your customer satisfaction scores. Automating the process minimizes manual errors and improves order accuracy.
Recurring billing
The system supports prepaid and postpaid payment models. The system automatically generates invoices based on successful deliveries. The auto-generated invoices are sent to the customers via SMS, email, or WhatsApp. The delivery software integrates various payment gateways, providing flexibility for bill payments. The system supports e-wallets, UPI payments, credit/debit cards, bank transfers, and in-app wallet payments. You can send pending payment reminders to your customers to pay their bills promptly.
Inventory management
The stock management in the water delivery software automatically generates inventory reports for filled and empty water bottles. These reports include information on the number of filled and empty bottles in stock and the total number of filled bottles to fulfill customer demands. The report ensures the optimal availability of the stocks and prevents stockouts or overstocking, saving on financial debts. You can also manage and track buffer stock given to your delivery drivers on the system, preventing bottle misplacement and associated monetary losses.
Delivery management
The software enables you to define your deliverable areas on the map and create delivery routes. You can create as many delivery schedules as you want based on your delivery preferences. Assign delivery drivers to the delivery routes and schedules. This automates order-assigning and dispatching. The software offers route optimization features that help you streamline and optimize multiple-stop deliveries. This reduces the turnaround time, ensuring timely deliveries and improving customer satisfaction.
Reports and analytics
The system has business intelligence visualization that automatically generates reports for sales, payments, products, and customers. These reports help you analyze your finances and optimize them accordingly. As a business owner, you can use the data to plan and strategize your business expansion, upselling, or cross-selling.
Ways in which water delivery software can help you improve sales and profits
The water delivery software offers a range of features and functionalities that streamline your water delivery business, minimizing operational costs and improving sales and profits. Strategies to increase sales and profits with water delivery software:
Subscription management
A user-friendly customer water delivery app enables customers to place water bottle subscriptions, offering them convenience and avoiding the hassles of calling or messaging. The app empowers them to customize orders, pause or resume subscriptions, or modify them based on their preferences. Offering mobile applications that are easy to operate improves the customer journey and user experience. Automating the ordering process mitigates manual errors and ensures order accuracy, and reduces rework. This makes the process time-efficient and cost-effective, saving time and money associated with reworking manual errors. Avoiding manual errors and improving operational efficiency adds profit to revenue, boosting productivity and allowing you to handle more customers.
Promotions and coupons
The features of delivery software enable you to offer promotional deals and coupons, enhancing customer engagement. These are managed from the business dashboard. You can run referral programs that help you acquire new customers and improve customer loyalty. The business dashboard allows you to offer cashback and discounts. This improves customer engagement and satisfaction scores. Satisfied and happy customers boost repeat sales and acquire new customers, increasing sales and profits.
Marketing and growth tools
The software integrates functionalities, like Mailchimp, Google Analytics, and SEO options, to enhance the user experience. It generates a customer churn report that enables you to assess your customers’ lifecycle. This will help you plan and implement engagement strategies, enhancing customer interaction and providing a personalized experience. The system also generates a bad-debt customer report, which includes customer details with their pending payments. You can send payment reminders to your customers for prompt bill payments.
Monitoring and tracking
The delivery software provides complete operational visibility, enabling you to track deliveries, orders, and drivers. The system integrates delivery tracking software for monitoring and real-time tracking. You can track your delivery drivers and monitor their performance.
Customers can also track their delivery drivers and receive an ETA for the delivery. They receive real-time order status updates on their phones when the order is accepted, picked, and delivered. They also get notified if the order is canceled or rescheduled, with notifications sent via SMS, email, or WhatsApp.
On-field marketing features
The on-field marketing features of the software enable your drivers to place new orders, add new customers, use Point of Sale (POS), and print receipts from the thermal printer at the time of delivery. They can also modify, cancel, and reschedule the existing orders. Your delivery drivers can obtain proof of delivery and payment via photo, digital signatures, and OTP received on the customers’ registered mobile numbers. Delivery drivers can collect customer payments online and via cash. They enter the amount and obtain proof of payment via OTP. The system auto-updates the amount and proof of payment on the business dashboard.
Reports and analytical tools
The delivery software has integrated business intelligence software. It automatically generates a report visualization that enables you to assess business financial health. You can get product performance reports, customer reports, sales reports, pending payment reports, revenue-wise reports, and delivery summary reports. These reports can help you understand customer behavior and strategize your business sales accordingly.
Route optimizing
The route management includes route optimization for multi-stop deliveries. Optimizing routes creates the shortest delivery path, preventing drivers from making unnecessary rounds, minimizing fuel consumption, and delivery costs. Delivering through the shortest route and minimizing fuel consumption improves delivery productivity, allowing you to serve more customers, deliver in bulk, and expand your business. The route optimization feature aims to make bottle distribution cost-effective and time-efficient, which increases business profitability.
See How We Can Help You Drive Massive Amounts of Profit
- Customer App – automate online ordering for customers
- Driver App – optimize delivery routes for faster deliveries
- Sales & Analytics – know you business in details
How can Water Delivery Solutions (WDS) help?
Water Delivery Solutions (WDS) is a comprehensive subscription-based scheduled delivery system that manages and tracks the bottled water business. This water delivery management software automates subscription processing, recurring billing, empty bottle management, water bottle counting, and business reports. Automating these operations mitigates errors, improves order accuracy, and ensures timely deliveries. Our software helps businesses improve efficiency, minimize administrative and operational costs, and maximize sales and revenue. If you want to boost your sales and profits, book a demo to see how ‘Water Delivery Solutions (WDS)’ can help you achieve business success.
He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.
