Water delivery management software is a cloud solution that automates and streamlines bottled water distribution. It aims to improve efficiency, productivity, and profitability.
If you own a bottled water business and want to improve your sales and profits, then you are at the right place. This blog can help you create and strategize your business, which can help you improve your business financials.
What is water delivery management software?
Water delivery management software is a SaaS subscription-based delivery scheduling software. The software automates bottle subscription ordering, recurring payment management, and inventory counting, and auto-generates reports and analytics.
The delivery software comprises three platforms that work together and are connected for a seamless flow of information, reducing the chances of manual errors. These three platforms are the business dashboard, the customer app, and the delivery driver application. We’ll understand how the software works and how these platforms work in sync to streamline your bottled water delivery operations.
How does bottled water delivery management software work?
The admin panel, customer app, and water delivery driver app work together to facilitate smooth information flow, streamlining the efficiency of the operations, improving customer satisfaction, and boosting your profitability.
Step-by-step bottled water delivery management software mechanism
Step 1: Customers place their orders from the customer app.
Customers can place subscriptions and one-time orders from the mobile app. The mobile app is available for iOS and Android users. They can select their water product type for recurring or one-time product delivery. For subscription orders, they choose the delivery frequency, schedule, and number of deliveries they want. They choose the payment method and place the order.
Step 2: The business manager accepts the order from the business dashboard.
The order request is automatically sent and reflected on the business dashboard. The business manager can define how they want to accept the orders (manually or automatically).
Step 3: The order gets added to the delivery route and auto-assigned.
The order is automatically added to the route from where the order is placed and the route is auto-optimized. At the same time, the order is auto-assigned to the delivery driver to whom that route is assigned.
Step 4: The order is auto-dispatched and sent out for delivery.
The order details are auto-updated and a new stop is added on the delivery driver app. The driver picks up the order and makes the deliveries. The customers can pay the driver for the order. The delivery driver can obtain proof of delivery and payment.
The key features of the water delivery system
The water delivery system has various integrated features to help you manage and track your entire water distribution business. It automates and optimizes bottled water distribution, reducing costs and adding to revenue. Some of the key features of the water delivery system are:
Subscription management
The delivery software automates subscription management and eases the process. It allows customers to place and manage water bottle subscription orders from the water delivery app. Customers can customize their subscriptions, choosing the preferred product, delivery frequency, and schedule. This improves the customers’ convenience and experience, increasing your customer satisfaction scores. Automating the process minimizes manual errors and improves order accuracy.
Recurring billing
The system provides prepaid and postpaid payment models and generates invoices based on successful deliveries. The auto-generated invoices are sent to the customers via SMS, email, or WhatsApp.
The delivery software integrates various payment gateways, providing flexibility for bill payments. The system supports e-wallets, UPI payments, credit/debit cards, bank transfers, and in-app wallet payments. You can send pending payment reminders to your customers for prompt bill payments.
Inventory management
The delivery software auto-generates inventory reports for filled and empty water bottles. These reports include information on the number of filled and empty bottles in stock and required filled bottles to fulfill customer demands. The report ensures the optimum availability of the stocks and prevents stockouts or overstocking, saving from financial debts.
You can also manage and track buffer stock given to your delivery drivers on the system, preventing losing track of the bottles and financial losses.
Delivery management
The software enables you to define your deliverable areas on the map and create delivery routes. You can create delivery schedules when you want to make the deliveries. Assign delivery drivers to the delivery routes and schedules. This automates order-assigning and dispatching.
The software has route optimization features that help you streamline and optimize multiple-stop deliveries. This reduces the turnaround time, ensuring timely deliveries and improving customer satisfaction.
Reports and analytics
The system has business intelligence visualization that automatically generates reports for sales, payments, products, and customers. These reports help you analyze your finances and optimize them accordingly.
As a business owner, you can use the data to plan and strategize your business expansion, upselling or cross-selling products, and customer acquisition.
Ways in which water delivery software can help you improve sales and profits
The water delivery software offers a range of features and functionalities that streamline your water delivery business to minimize operational costs and maximize sales and profits. Strategies to improve sales and profits with water delivery software:
Subscription management
A user-friendly water delivery app allows customers to place water bottle subscriptions, offering them convenience and avoiding the hassles of calling or messaging. The app enables them to customize orders, pause or resume subscriptions, or modify them based on their preferences. Offering mobile applications that are easy to operate improves the customer journey and user experience.
Automating the ordering process mitigates manual errors and ensures order accuracy and the load of reworks. This makes the process time-efficient and cost-effective, saving time and money from reworking manual errors. Avoiding manual errors and improving operational efficiency add to the revenue and boost productivity, allowing you to handle more customers.
Promotions and coupons
The delivery software provides features that allow you to offer promotional deals and coupons to improve customer engagement. These are managed from the business dashboard. You can run referral programs that help you acquire new customers and enhance customer loyalty.
The business dashboard allows you to offer cashback and discounts. This improves customer engagement and satisfaction scores. Satisfied and happy customers boost repeat sales and bring in new customers, increasing sales and profits.
Marketing and growth tools
The software integrates functionalities, like Mailchimp, Google Analytics, and SEO options, to enhance the user experience. It generates a customer churn report that enables you to assess your customers’ lifecycle. This will help you plan and implement engagement strategies to improve customer interaction and provide a personalized experience.
The system also generates a bad-debt customer report that gives details of the customers with pending payments. You can send pending payment reminders to your customers for prompt bill payments.
Monitoring and tracking
The delivery software provides complete operational visibility, enabling you to track deliveries, orders, and delivery drivers. The system integratess delivery tracking software for monitoring and real-time tracking. You can track your delivery drivers and monitor their performance.
Customers can also track their delivery drivers and receive an ETA for the delivery. They also receive real-time order status updates on their phones as the order is accepted, picked and delivered. They also receive notification if the order is canceled or rescheduled. These notifications can be sent via SMS, email, or WhatsApp.
On-field marketing features
The on-field marketing features of the software allow your drivers to place new orders, add new customers, Point of Sales (POS), and give printed receipts from the thermal printer in the run-time. They can also modify, cancel, and reschedule the existing orders. Your delivery drivers can obtain proof of delivery and payment via photo, digital signatures, and OTP received on the customers’ registered mobile number.
The delivery drivers can collect payments from the customers online and in cash. They enter the amount and obtain proof of payment via OTP. The amount and proof of payment are auto-updated on the business dashboard.
Reports and analytical tools
The delivery software has integrated business intelligence software. It auto-generates report visualization that allows you to assess business financial health. You can get product performance reports, customer reports, sales reports, pending payment reports, revenue-wise reports, and delivery summary reports. These reports can help you understand customer behavior and help you strategize your business sales accordingly.
Route optimizing
The delivery management software includes route optimization for multi-stop deliveries to make bulk deliveries. Optimizing routes creates the shortest delivery path that helps prevent drivers from making unnecessary rounds, minimizing fuel consumption and delivery costs.
Delivering through the shortest route and minimizing fuel consumption improves delivery productivity, allowing you to serve more customers and expand your business. Route optimization feature aims to make bottle distribution cost-effective and time-efficient, which increases business profitability.
See How We Can Help You Drive Massive Amounts of Profit
- Customer App – automate online ordering for customers
- Driver App – optimize delivery routes for faster deliveries
- Sales & Analytics – know you business in details
How does Water Delivery Solutions can help?
Water Delivery Solutions is a comprehensive subscription-based scheduled delivery system that manages and tracks bottled water distribution businesses. This water delivery management software automates subscription processing, recurring billing, empty bottle management, water bottle counting, and business report generation. Automating these operations mitigates the chances of errors, improving order accuracy and ensuring timely deliveries. Our software aims to improve efficiency, minimize administrative and operational costs, and maximize sales and revenue.
If you want to boost your sales and profits, book a demo to see how ‘Water Delivery Solutions’ can help you achieve business success.
He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.
