Visibility in a supply chain has become critical to ensuring smooth business operations and timely deliveries. And bottled water delivery businesses are no different. The demand for clean and healthy water has resulted in the adoption of water delivery business software to improve visibility and transparency in doorstep deliveries.
Table of content
What is water delivery business software?
Water delivery business software is a cloud solution working on a subscription-based scheduled delivery model. It simplifies and optimizes water delivery operations, improving efficiency, productivity, and profitability. The system automates major bottled water distribution processes, including ordering, invoicing, payment collection, stock controlling, delivery planning, multi-stop route optimization, and reporting & analytical tools.
Components of the water delivery software
The water delivery software comprises of three platforms – the admin panel, the customer app, and the water delivery driver app, working together for seamless data flow and hassle-free operations. Here, we will explore these platforms in detail.
Admin panel for the business owners
It is a web panel and is also known as a business dashboard. Owners and managers of businesses can access the platform at any time because it is hosted on the cloud. It provides overall visibility and control over business processes. Features of the admin panel:
- Catalog management – Create categories, subcategories, and products and set pricing.
- Customer management – Customer details – address, order history, and payment details. Get customer churn reports, revenue per customer reports, and the reports for customers created by drivers.
- Order processing – Place, edit, cancel, and reschedule one-time and subscription orders. Pause and resume subscriptions.
- Payment collection – Supports prepaid, postpaid, and hybrid payment models. Offers multiple payment gateway integrations and flexible payment options. Auto-generates invoices and sends them via SMS, WhatsApp, and email. Send payment reminders.
- Stock controlling – Stock reports, buffer stock, stock allocation, and future demand forecasting.
- Empty bottle tracking – Empty bottle reports, set pricing for the bottles, and link bottles to the product.
- Driver management – Create, edit, and delete driver’s profile, allot routes, assign drivers manually, track drivers in real time, and monitor drivers’ performance.
- Delivery management – Create routes and areas, define schedules, and allot drivers. You can manually or auto-optimize routes and sequence deliveries. Live track deliveries and calculate ETAs.
- Promotional features – Offer referrals and rewards, cashback on recharge, discounted trials, and subscription discount coupons.
Customer application for end-consumers
It is a white-labeled mobile water delivery app for customers to place and manage one-time and subscription orders. A user-friendly customer app can help you improve order delivery efficiency and customer satisfaction. Features of milk delivery water for customers:
- Order management – Place one-time and subscription orders. Edit, cancel, and reschedule order deliveries. Pause and resume subscriptions. Select delivery frequency, schedule, and the number of deliveries based on their preferences.
- Track orders – Live order tracking, and receive ETA. Receive order status updates.
- Flexible payments – Multiple payment options, auto-generated invoices, and receive payment reminders.
- Edit profile – Add, edit, and delete delivery addresses. Customers can access order history and summaries.
- Refer and earn – Referrals, special rewards, coupons, and discounts.
- Feedback – Customers can give feedback and suggestions on services and products, allowing you to identify issues and improve.
Water delivery app for drivers
It is a mobile app for delivery drivers that provides daily task clarity. It includes information, like what, when, and whom to deliver. The water delivery driver app ensures smooth order dispatch and deliveries. Features of the water delivery app for drivers:
- Run-time order modification – Edit order, and cancel and reschedule deliveries.
- Collect and record payments – Collect payments online and in cash. Record the amount collected with the transaction ID on the driver app. The amount recorded is auto-updated on the admin panel.
- Proof of delivery & payment – Obtain proof of delivery through pictures and digital signatures Proof of payment is obtained with an OTP received on the registered phone number of the customer.
- Create new customers – Onboard new customers and place new orders for them.
- GPS navigation – The integrated GPS navigation system ensures seamless and hassle-free deliveries.
Why do you need bottled water delivery software?
Bottled water delivery software is highly beneficial for your bottled water distribution. Implementing this software solution streamlines operations, reduces costs, and improves service quality.
- According to Research and Markets, “the bottled water market is projected to reach USD 457.1 billion by 2028 from USD 311.1 billion in 2023, at a CAGR of 8% by 2028 in terms of value.” So increasing demand will open a wider market and serving a large customer base requires business optimization and maintaining a competitive edge.
- Gartner asserts that 56% of CEOs say digital improvements have increased revenue. Digital improvements with delivery software can help you improve visibility and awareness of your brand.
- 42% of business leaders agree that workflow automation speeds up repetitive tasks. Automation optimizes processes, minimizing human interference and speeding up the processes while mitigating data errors.
What are the features of the water delivery business software?
The delivery business software for bottled water offers several features that streamline business processes to improve efficiency, productivity, and overall revenue while reducing operational costs. The major features of delivery business software for bottled water are:
Order management
The software automates and streamlines ordering, from placing orders to fulfillment. The software supports subscription-based schedule order deliveries. Order management includes:
- Customers can place and manage (edit, cancel, reschedule, and pause or resume) their one-time and subscription orders.
- The system auto-generates order summaries and invoices.
- Customers receive real-time order status updates.
Payment management
The system supports multiple payment gateway APIs, allowing business owners to provide flexible payment options to their customers. It enhances customer convenience and experience. Payment management includes:
- Supports prepaid, postpaid, and hybrid payment business models.
- Allows customers to pay online (payment gateways- Gpay, Paypal, Stripe, credit/ debit cards, and bank wire transfer) or via cash.
- Business admins can send pending payments and wallet low-balance reminders, allowing customers to make prompt payments.
- Allows delivery drivers to print and provide order receipts during delivery through thermal printers. These thermal printers are connected to the driver apps.
Stock controlling
The software auto-generates stock reports, allowing businesses to maintain optimal levels of products to fulfill customer demand. It ensures the optimized usage and maintenance of water bottles. The features of stock controlling in the software are:
- Stock reports help businesses anticipate future demand.
- Allows business owners to track stocks in real time.
- Track and manage buffer stock given to delivery drivers.
- Recieve low-stock reports.
- Track return-stock.
Delivery management
This delivery software automates delivery planning and allows businesses to automatically or manually optimize routes. It aims to reduce delivery turnaround and costs and improve delivery efficiency. The features of delivery management in this delivery software are:
- Create deliverable areas and routes.
- Define schedules for deliveries.
- Create a delivery driver profile. Allot routes to the drivers. (Any order from a route will get auto-assigned to the driver to whom that route is allotted.)
- Automatically or manually optimize multi-stop delivery routes and sequence deliveries.
- Track orders and delivery drivers in real time.
- Allows fortnightly water deliveries.
Business Analytics
The system generates various reports, including sales, customer, stock, delivery, and payment reports. These reports allow business owners to track and monitor businesses’ financial health. The business analytics include:
- Sales reports – include total sales, transactions, customer-wise sales, product-wise sales, schedule-wise sales, area-wise sales, product performance, and reconciliation reports.
- Customer reports – include customer churn, active customers, pending active customers, and unallocated customer reports.
- Stock reports – include stock, future stock demand, stock picked, and dispatch reports.
- Delivery reports – include delivery summaries, orders delivered, and rejected orders.
Empty water bottle tracking
The water delivery system allows business owners to track and manage water bottles. The system generates empty water bottle reports. Empty water bottle tracking includes:
- Customer-wise information about water bottles given to the customers, collected by the customers, and bottles left with customers.
- Link bottles with the product and add pricing. The pricing amount is refundable.
- Customers can make on-demand pick-up requests when they want to end the subscriptions.
Read More: Multiple Payment Options – Water Delivery Business Software
What are the advantages of delivery business software for water businesses?
Implementing delivery management software for water businesses offers several benefits, that collectively contribute to overall success and sustainability. It helps them operate more efficiently, serve a larger customer base, and achieve long-term growth. Here are the key benefits:
Enhances business efficiency
The software automates operations, ensuring seamless order processing and delivering to customers. Ways in which the software enhances the bottled water delivery business efficiency:
- It minimizes manual errors and human involvement, speeding up the processes for timely and accurate deliveries.
- Enabling customers to place orders from a digital platform makes ordering hassle-free.
- Route optimization creates the shortest delivery route, improving delivery efficiency. It makes the process cost-effective.
- Auto-generating stock reports make stock management time-efficient.
Improves productivity
Optimizing bottled water delivery operations streamlines the process and allows business owners to serve an increasing customer base without significant additional overhead. Ways in which the software improves the productivity of the water business:
- It is adaptable, allowing you to handle a larger customer base without overwhelming it.
- Automation saves time and speeds up operations, allowing delivery drivers to serve more customers in the defined time.
Reduces operational costs
The software aims to optimize and streamline the business processes to reduce operational costs. Ways in which the software reduces operational costs:
Automation minimizes human handling, reducing the need for hiring staff.
- Digitizing the process removes the need for paperwork.
- Precise stock reporting, ensuring optimal stocks, and avoiding financial losses due to stockouts or overstocking.
- Optimizing routes reduces delivery costs.
Increases customer experience
Features of the water delivery app enhance the customer journey, giving complete control and transparency concerning their orders. Ways in which delivery software increases customer experience:
- Enabling customers to place and manage their orders improves customer journey.
- Real-time tracking and order status updates foster transparency, boosting brand image and customer loyalty.
- Flexible payment options improve customer convenience and experience.
- On-time and accurate order delivery enhances customer satisfaction scores.
Improves return on investment
The bottled delivery software is an integrated platform that optimizes businesses to improve efficiency, productivity, and profitability. Ways in which the software helps water businesses, improve their return on investment:
- Streamlining operations reduces overhead which contributes to increased revenue.
- The system is scalable. It can handle a larger customer base without additional overhead costs, adding to profits.
- The driver app allows you to acquire customers, reducing customer acquisition costs.
- Digitizing businesses improves visibility and awareness about the brand, reducing marketing costs.
See How We Can Help You Drive Massive Amounts of Profit
- Customer App – automate online ordering for customers
- Driver App – optimize delivery routes for faster deliveries
- Sales & Analytics – know you business in details
Conclusion
The delivery software for bottled water delivery is an advanced solution to enhance delivery visibility, streamline operations, and improve customer satisfaction. The right water delivery app development can help you consider all the factors to implement a solution. Investing in water delivery business software boosts productivity and provides a scalable platform to support growth and adapt to evolving market demands. Book a free demo to see how ‘Water Delivery Solutions’ can fit your busines and help it grow.
He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.
