Water delivery services depend on on-field sales to sell their bottled water. If you are also doing on-field sales in your bottled water delivery business, you are in the right place. Water Delivery Solutions is a one-stop solution for all your water delivery needs.
This blog provides in-depth knowledge about how implementing this software can simplify and streamline your on-field sales.
In this blog, we’ll cover;
What is field sales in water delivery services?
Field sales in water delivery services refer to selling bottled water directly to customers at their location, such as offices, businesses, or homes. A sales representative handles their orders on-site and delivers the product immediately from a web tab of the software using roles and permissions. Field sales combine selling, delivering, and payments in real-time.
What is Water Delivery Solutions?
Water Delivery Solutions is a SaaS-based software that provides end-to-end solutions for your water delivery business, from ordering to delivering the order at the customers’ doorsteps. It automates delivery processes like ordering, payment collection, stock management, delivery management, and generating reports and analytics.
This water delivery software has three components- an admin panel, a customer water delivery app, and a water delivery driver app, however, if you deal in field sales you only need the admin panel with roles and permissions.
Admin panel
The admin panel, also known as an admin dashboard, is an integrated platform that enables you to track and manage orders, inventory, and finances. You can also access consolidated reports and analytics to track your business’s financial health. The roles and permissions feature enables you to permit your delivery managers or sales representatives. They can only access the defined options from a web tab. Features of admin panel:
- On-site order placement
- Instant payment processing
- Customer relationship management
- Route optimization
- Flexible sales approach
- Reports and analytics
- Roles and permissions
How does Water Delivery Solutions help with field sales?
Water Delivery Solutions provides features and functionalities that streamline the sales process for businesses dealing in on-field sales. This aims to provide real-time updates for orders placed, and payments collected, and monitor stocks. The features of Water Delivery Solutions that help you manage field sales:
Order Placement
The water delivery management software provides a web tab that enables your sales representatives or sales manager to place and register orders for new and existing customers. Your manager can also place subscription orders for the customers so that, they do not have to place orders every time they visit the location. They can then directly deliver the order. The order details entered are auto-updated on the admin panel. The inventory is auto-updated once the products are delivered. This speeds up the order fulfillment process.
Payment management
Customers can make the instant payment while making the purchase. Your manager can print out the receipt using integrated thermal printers. The receipt detail is automatically updated on the system and can be accessed anytime from the admin panel. Customers can pay via multiple payment options including credit cards, mobile payments, and cash. The delivery manager can record the transaction ID or the amount received which is confirmed via an OTP. The payment details are updated on the dashboard.
Customer relationship management
The existing or newly registered customers’ details get stored in an integrated CRM system that you can access from the admin panel. You can track customer preferences and order history to offer a personalized experience. You can offer customized subscription plans or offers to your customers. You can access customer profiles to personalize the service.
Stock management
The water delivery software helps you manage and maintain optimal stock levels and ensures your managers are well-stored to fulfill customer demands for their routes. You can also record buffer stock with your managers and manage them. The stocks are auto-updated during each delivery. This reduces the chances of running out of stock or overstocking.
Subscription order management
Your managers can create and manage subscription orders. They can modify, reschedule, and cancel deliveries for the subscription orders. They can also pause and resume the subscriptions for their customers. Billing for subscription orders is done biweekly or monthly.
Reports and analytics
The super-admin panel auto-generates sales reports, customer reports, product performance reports, and transaction reports area-wise and routes-wise. These reports can help you understand the financial health of your businesses. You can analyze these reports to create future business sales and expansion strategies.
Benefits of Water Delivery Solutions for Field Sales
The Water Delivery Solutions provides advanced features and functionalities that can help you optimize your business process to improve efficiency and productivity. The automation speeds up the order process, prevents errors, and updates the backend systems to improve operational efficiency. Some of the benefits of implementing water delivery software for field sales are:
Streamlined order management
The water delivery management software provides roles and permissions control on the main dashboard that allows you to access the sales representative so that they can place and manage your customer’s orders. The platform also provides mobile apps for your delivery drivers to create and manage orders in real-time. They can directly enter the order details and access customer orders in real-time, removing the need for manual paperwork. Any change made by your delivery drivers or sales reps is updated on the backend systems, improving the overall efficiency and productivity.
Optimized delivery routes
This delivery software has route optimization tools that help to create the most efficient delivery paths to reduce travel time, fuel consumption, and delivery costs. The system considers traffic and delivery windows to ensure timely and accurate deliveries. The system accounts for efficient and effective routing, enabling sales reps to handle more deliveries, increase productivity, and improve service levels.
Inventory tracking
Your sales reps can access live inventory data, ensuring they know how much stock is available and prevent overselling. The stock is delivered and updated on the system and the stock levels are automatically updated. The stock level changes are reflected on the backend. This provides real-time stock tracking that ensures the sales team has sufficient water bottles and prevents missing sales opportunities.
Efficient payment collection
Our delivery software has an integrated payment management system that allows sales reps to collect payments and record the amount on the spot. They can collect the payments via cash, card, mobile payments, or other digital options. Offering multiple payment options speeds up the payment process. The system is also integrated with a thermal printer to provide a physical receipt to the customers. This reduces the time between the order delivery and payment collection, improving business cash flow.
Improved customer satisfaction
The software offers accurate, on-time deliveries and real-time updates to enhance customer experience. The customers are notified about their order status and delivery time, reducing uncertainty and frustration. It also allows you to directly connect with your customers, enabling you to provide a quick resolution to their issues. This strengthens customer relationships and results in higher customer satisfaction and loyalty.
Conclusion
Implementing delivery software with our water delivery app development services can help you get end-to-end solutions for your water bottle delivery services. Book a demo to understand ‘Water Delivery Solutions’ and see how we can help you streamline and optimize your business.
He loves to explore. His passion for helping delivery industries in all aspects flows through in the vision he has. In addition to providing smart solution to make delivery process flawless, Ravi also likes to write sometimes to make it easier for people from business industry looking for digital solutions.
